Contact Us
Questions, corrections, or tips? We want to hear from you — we usually reply within 48 hours.
Get in Touch
We welcome corrections, verified updates, and questions about visiting Ukraine. If you have first-hand information about a change in entry requirements, a border-crossing experience, or an embassy contact, please reach out — accurate, current information helps every traveler who comes after you.
The fastest way to reach us is by email:
Press & Corrections
For press inquiries, content corrections, or partnership questions, please use the same email and include “Press” or “Correction” in the subject line. We aim to acknowledge press requests within one business day.
Response Time
We typically reply within 48 hours on business days. For urgent travel situations — visa rejections at the border, lost documents, evacuation needs — please consult the embassy contacts listed in the relevant country guide; embassies and consulates are equipped to act on the ground in ways email cannot.
What We Cannot Do
We do not issue visas, sell insurance, or arrange transport. For those services, please reach out to the relevant embassy, a licensed insurance broker, or your transport provider directly.